Kitchenware Collection
Ocha Mori Mug
Elevate your coffee or tea experience with our Ocha Mori Mug, carefully handcrafted from high-quality, natural wood. This unique mug features a generous, rounded "big belly" shape that provides ample capacity, along with a smooth, ergonomic handle for a comfortable grip.
Pairs well with
Ocha Mori Mug
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
Orders are typically processed within 1-3 business days and can take anywhere from 5 to 15 business days for delivery, depending on your location.
Customer Support
24/7 Live support is always available for our customers around the world.
FAQ’s
Please refer to our FAQs section near the footer of our product pages, or visit our policy pages to find out more.
Contact Us
You may contact us directly via email at contact@enzoki.com, or through our Contact Us page.
Crafted with Care
Whether you're enjoying your morning coffee, afternoon tea, or an evening herbal brew, this mug enhances the experience with warmth and comfort.
Size
01 Variant - 250ml Capacity
- 3.54" L x 3.34" W
02 Variant - 260ml Capacity
- 3.94" L x 3.54" W
03 Variant - 330ml Capacity
- 4.13" L x 3.12" W
Material
- Wood
Packaging
- 1x Ocha Mori Mug
Additional Information
Please DO NOT:
- Use strong washing liquid.
- Store the mug near heating devices or leave in the sun.
- Put into microwaves or ovens.
- Use hard objects when scrubbing the mug.
Feel the Comfort of Natural Wood
Immerse yourself in the warmth and authenticity of this handcrafted Japanese wooden mug. The smooth, organic texture of the wood provides a comforting grip, making each sip a serene experience. Designed to bring a touch of nature to your daily rituals, this mug blends traditional Japanese craftsmanship with modern functionality, offering both beauty and practicality. Whether it's your morning tea or evening coffee, enjoy the perfect balance of style and comfort, right at your fingertips.
Faqs
Will the wooden mug crack or warp over time?
With proper care, the mug is designed to resist cracking or warping. Avoid exposing it to extreme temperatures, prolonged soaking, or dishwashers to maintain its durability.
Can I use this mug for hot beverages?
Yes, the mug is designed to handle hot drinks like tea or coffee. However, avoid pouring boiling water directly to prevent damage to the finish.
How do I clean the mug?
Hand wash with mild soap and warm water. Do not soak it or use a dishwasher, as prolonged moisture can damage the wood.
Does the mug retain flavors from previous drinks?
No, the mug’s food-safe coating prevents flavor absorption. Rinsing after each use ensures it remains neutral for various beverages.
Is the mug lightweight or heavy?
The mug is lightweight due to the natural wooden material, making it easy to handle even when full.
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Shipping
Please read our policy pages to find out more.
Do you ship internationally?
We offer free shipping worldwide, no minimum purchase required!
Shipping times vary by destination. Typically, orders are processed within 1-3 business days and can take anywhere from 5 to 15 business days for delivery, depending on your location.
Can I track my order?
Absolutely! Once your order is shipped, you will receive a tracking number via email to monitor its progress.
All orders can be tracked via the Order Tracking page or the link in the shipping confirmation email.
What if my order is delayed?
While we strive to deliver your order on time, delays can occur due to customs or other unforeseen circumstances.
If your order is delayed, feel free to contact our customer service for assistance.
What if my order arrives damaged?
If your order arrives damaged, please contact our customer support team as soon as possible. Include the following details to help us resolve the issue quickly:
- Your order number.
- A brief description of the damage.
- Clear photos of the damaged item(s) and the packaging.
Once we receive this information, we’ll work with you to find a solution, whether it’s a replacement, refund, or another resolution. Your satisfaction is our top priority!
What is your return policy?
We accept returns within 30 days of receipt. Items must be unused and in their original packaging.
Please refer to our refund & return policy for more details.